Setting up a Rewards / Progress Bar
Rewards Bar is a great way of incentivizing your customers to increase their order value in order to obtain different benefits. This feature is available in our Growth, Pro, and Enterprise plans.
Locating Tiered Rewards
On the left nav, select Cart Editor, scroll down to find Progress Bar.
You can also find a shortcut on the home page as part of the setup guide
Enabling Tiered Rewards
Reward Types
- Order Discount
- Free Shipping
- Free Gift
Setting up the rewards only affects what is shown on our bar. The implementation of the rewards requires a direct setup with Shopify
For Free Shipping,
That is uniformly managed via your Admin Settings > Shipping and Delivery page.
For Order Discounts and Free gift, setup matching automatic discounts on Shopify
For Order Discounts and Free gift, setup matching automatic discounts on Shopify
You can use our shortcut or alternatively, create discounts directly from your Shopify admin page at the "Discounts" page.
Creating Discounts on Shopify
Order Discount - Amount off Order (Automatic)
Free Gift - Buy X Get Y (Automatic )
If you want multiple rewards, click "Add Another".
Our team can help with simple customisation requests so if you are unsure, feel free to reach out with your requests and we can do our best to meet it.
If you are selling to a few geographies via Shopify markets and want different threshold amounts
Eg.
US -> Free Shipping at $50 USD
CAN -> Free shipping at $75 CAD
Reach out to our support sharing your desired values. With collaborator access we can help you manually tailor the rewards bar on your store.
FAQ
Can I setup multiple Free Gifts?
Yes, but with a caveat.
With how Shopify applies Buy X Get Y discounting, you will see that Free Gifts do not stack the way you think they do.
Example Intention:
$100 - A is Free
$200 - Item B is Free
At $200 I would think the customer should get a quantity of both A and B free.
However, because Shopify marks the basket of items that qualifies shopper for A & does not double count. Shopify will require another $200 in cart to qualify shopper for both A and B to be free.
Lets now say that A's original price is $50, B is $75. Assuming shopper has a basket of $200, Shopify always gives the shopper the best "Product Discount". If a quantity of both A and B exist in cart, Shopify will implement the discount such that B will be free over A. The same logic applies if there is another percentage product discount. The Product discount combination that saves the most $ will be the one that applies.
Can Order Discounts be used with Free Gift (Buy X Get Y) discounts?
Yes, but Free Gifts Products (both the free item and the items which qualify the cart for free gift) cannot stack with other Product discounts.
This means if a basket of goods X $200 qualifies the order for a Free Gift A. The items that comprise X cannot separately qualify for Product discounts.
You can see this when viewing the combination section of discounts or you can read up via Shopify's discounting limitations here
Can I exclude products from being included as part of the Rewards bar milestone?
Unfortunately that is not an option with us.