How do I use the Tiered Rewards (Progress Bar)?

Our Tier Rewards Bar is a great way of incentivizing your customers to increase their order value in order to obtain different benefits. This feature is available in our Growth, Pro, and Enterprise plans.

In this article, you will find helpful information to help you understand all the options in our Tiered Rewards feature. If you want to set up one specific reward check our guides:

Setting up an Order Discount Reward
Setting up a Free Shipping Reward
Setting up a Free Gift Reward

Important considerations.

The Tiered Reward works with all the products added to the cart (all products will contribute to the progress of the bar). Products/collections can't be excluded from this feature even if you have manually excluded products or selected specific collections in the Shopify discount.

Let's get started!

To enable your Tiered Rewards progress bar, look for the Features tab on the app's dashboard and click on the Tiered Rewards (Progress Bar) section.

Here, you'll find several options to customize your rewards. Let's go over each of the fields.

Enable Tiered Rewards: This allows you to turn on/off the Tiered Rewards bar in your store.
Milestone type: You can select either Cart Total or Item Count. Cart Total means you get rewards based on how much you spend, and Item Count means you get rewards based on how many items you buy.
Position: You can change the position of the rewards module and place it either at the bottom or the top of the cart.
Style: You can add or remove the icons of the different rewards.
Auto-add free gift to cart: by enabling this option, the products that are given as rewards will be automatically added to the cart.

Note: the auto-add option will not work with products with variants since we don't know which item the customer will pick, and we don't want to add an item for free randomly.

We can recommend that you:

Pick only one variant as the free gift if you want the auto-add option to work.
Disable the "Auto-add free gift to cart" option if you are offering several products or variants.

Shopify complementary configuration

Keep in mind that you need to manually create an automatic discount or Shipping rate to match your app settings for the rewards to work correctly.

We highly recommend using automatic discounts over coupon codes to reduce customer effort. In the guides we shared at the beginning of this article, you will find the steps to set up the Shopify complement for each one of the types of rewards.

Once you've edited your settings and created your Shopif, check the Enable Tiered Rewards checkbox and Save your settings.

Your Rewards should be live now!

If your Rewards Bar is not showing after a few minutes, try clearing your browser's cache or opening the page in an incognito window.